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Shipping Policy
-
This item will be shipped from Hong
Kong.
-
Upon receiving your payment,
item(s) will be shipped within 24 working hours. (when item in-stock)
-
If package return from the Post Office, buyer
need to pay for the shipping cost again for resending.
-
If buyer want refund for the return package,
shipping cost will be deducted.
-
To avoid delay caused by delivery
failure, please make sure your detailed address
and full name registered on your PayPal account are both
correct.
-
If you
want the item to be shipped to an address different from your PayPal account,
please inform us by e-mail before payment.
-
Since items cannot be delivered to
a PO BOX, if your confirmed Paypal address is a PO BOX, please email us the
delivery address before payment.
-
Tracking number will be sent to
your email after dispatching.
We ship by HONGKONG POST Airmail /EMS / DHL ..
(note:DHL/EMS need for extra Money)
Delivery time is approx. 7 - 14 business days
to most US/UK/AU destinations.
|
Country |
Approx. Delivery
time |
|
United States / United Kingdom /
Australia |
7-14 working days |
|
Canada |
7-21 working days |
|
Brazil / South America |
may take up to 6-8 weeks due to strict
Custom Inspection |
|
Italy / France / Spain / Germany/ Eastern
Europe |
may take up to 6-8 weeks due to strict
Custom Inspection |
This information is provided by the carrier and excludes weekends
and bank holidays. Note that delivery times may vary, particularly during peak
periods.
|
Region
|
Estimated time of delivery (working days)
|
|
U.S.A. |
3-5 days |
|
Others |
3-10 days |
Please be aware that we ship items
to your PayPal address.
If you want another shipping address or have a
special request, please write it in the PayPal payment note.
If you want courier/express
shipping with EMS or DHL, please contact us for a price .I
f possible , please
provide goods amount , the goods value for show to customs.
* Import taxes may be charged by some
countries' Customs, such as import
duty,
value added tax, customs clearance fees etc. We have no
control
over what the tax authorities
would charge and the buyers are
responsible for paying the taxes. If you have any questions
about
import tax, please contact the tax
authorities for more detail before
bidding.
Exchange, Refund and
Return Guidelines
-
We offer a 7-day exchange and refund policy for defective items
and unsatisfactory purchase.
-
Replacement item (s) or reimbursement (s) will be settled within 7
days from the day the customers received the original item(s).
-
For refund cases, 10% of the purchase price will be deducted in
the reimbursement as our administration charges.
-
Return shipping costs are refundable only for successful exchange
cases, i.e. for refund or non-valid exchange cases, customers should be
responsible for the return shipping costs.
The return guidelines are as follows:-
-
The item (s) must be returned in new condition and with all
original manufacturer's packaging, including cartons, boxes, instruction
manuals, blank warranty cards.
-
All return item (s) must be boxed and packed securely for shipping.
We are not responsible and do not accept any damages during the return delivery.
Tax
Policy
-
Customers are not responsible for any export duties.
-
Unless special request is made, we mark all items as GIFT(S)
with Low price or below
10usd value on the customs papers. In this case,
neither invoice nor receipt will be included in the package.
-
We always do our best to avoid delays during clearance and legally
minimize or eliminate your import duties and taxes expenses.
-
In any cases, we will not be responsible for any import duties and
taxes (e.g. GST, V.A.T.).
Customer Service new E-mail
: cs@409shop.net
HONGKONG Customer Service Office ( English)
:
Phone :+852-3147 0212 Contact : Miss Carol
Fax : +852-3147 0217
Office Hour (Phone
Call) :
Open : MON ~FRI
:9:00~18:00 / SAT
: 9:00~13:00
Closed : SUNDAY & HONG KONG Public Holiday
HONG KONG Show Room :
Phone : +852-
27200409
FAX : +852- 23600409
Office Hour :
Open : MONDAY ~ SUNDAY 10:00~20:00 ,
You are welcome to visit us at our Showroom
and Shop at the above postal address
Show Room
address:
G/F,NO.164,APLIU ST, SHAM SHUI PO, KOWLOON., HONG KONG
Get Radio
Repair service address
Not registered? Click here to register
|
409 Shop Phone Call :
09:00~18:00 O'clock
Customer Service Office hour is Hong Kong Time 09:00 -
18:00
If Contact us by Phone / SKYPE/WhatsApp ,
Please check your Country / City
time The World Clock |
|
COUNTRY /
City |
Customer Service Office Time
FORM |
Customer Service Office Time
TO |
|
COUNTRY /
City |
Customer Service Office Time
FORM |
Customer Service Office Time
TO |
|
COUNTRY /
City |
Customer Service Office Time
FORM |
Customer Service Office Time
TO |
|
Addis Ababa |
04:00:00 |
13:00:00 |
|
Guatemala |
19:00:00 |
04:00:00 |
|
Nassau |
21:00:00 |
06:00:00 |
|
Adelaide |
10:30:00 |
19:30:00 |
Halifax |
22:00:00 |
07:00:00 |
New Delhi |
06:30:00 |
15:30:00 |
|
Aden |
04:00:00 |
13:00:00 |
Hanoi |
08:00:00 |
17:00:00 |
New Orleans |
20:00:00 |
05:00:00 |
|
Algiers |
02:00:00 |
11:00:00 |
Harare |
03:00:00 |
12:00:00 |
New York |
21:00:00 |
06:00:00 |
|
Almaty |
07:00:00 |
16:00:00 |
Havana |
21:00:00 |
06:00:00 |
Oslo |
03:00:00 |
12:00:00 |
|
Amman |
04:00:00 |
13:00:00 |
Helsinki |
04:00:00 |
13:00:00 |
Ottawa |
21:00:00 |
06:00:00 |
|
Amsterdam |
03:00:00 |
12:00:00 |
Hong
Kong |
09:00:00 |
18:00:00 |
Paris |
03:00:00 |
12:00:00 |
|
Anadyr |
13:00:00 |
22:00:00 |
Honolulu |
15:00:00 |
00:00:00 |
Perth |
09:00:00 |
18:00:00 |
|
Anchorage |
17:00:00 |
02:00:00 |
Houston |
20:00:00 |
05:00:00 |
Philadelphia |
21:00:00 |
06:00:00 |
|
Ankara |
04:00:00 |
13:00:00 |
Indianapolis |
21:00:00 |
06:00:00 |
Phoenix |
18:00:00 |
03:00:00 |
|
Antananarivo |
04:00:00 |
13:00:00 |
Islamabad |
06:00:00 |
15:00:00 |
Prague |
03:00:00 |
12:00:00 |
|
Asuncion |
21:00:00 |
06:00:00 |
Istanbul |
04:00:00 |
13:00:00 |
Reykjavik |
01:00:00 |
10:00:00 |
|
Athens |
04:00:00 |
13:00:00 |
Jakarta |
08:00:00 |
17:00:00 |
Rio de Janeiro |
22:00:00 |
07:00:00 |
|
Atlanta |
21:00:00 |
06:00:00 |
Jerusalem |
04:00:00 |
13:00:00 |
Riyadh |
04:00:00 |
13:00:00 |
|
Auckland |
13:00:00 |
22:00:00 |
Johannesburg |
03:00:00 |
12:00:00 |
Rome |
03:00:00 |
12:00:00 |
|
Baghdad |
04:00:00 |
13:00:00 |
Kabul |
05:30:00 |
14:30:00 |
San Francisco |
18:00:00 |
03:00:00 |
|
Bangkok |
08:00:00 |
17:00:00 |
Kamchatka |
13:00:00 |
22:00:00 |
San Juan |
21:00:00 |
06:00:00 |
|
Barcelona |
03:00:00 |
12:00:00 |
Karachi |
06:00:00 |
15:00:00 |
San Salvador |
19:00:00 |
04:00:00 |
|
Beijing |
09:00:00 |
18:00:00 |
Kathmandu |
06:45:00 |
15:45:00 |
Santiago |
21:00:00 |
06:00:00 |
|
Beirut |
04:00:00 |
13:00:00 |
Khartoum |
04:00:00 |
13:00:00 |
Santo Domingo |
21:00:00 |
06:00:00 |
|
Belgrade |
03:00:00 |
12:00:00 |
Kingston |
20:00:00 |
05:00:00 |
Sao Paulo |
22:00:00 |
07:00:00 |
|
Berlin |
03:00:00 |
12:00:00 |
Kiritimati |
15:00:00 |
00:00:00 |
Seattle |
18:00:00 |
03:00:00 |
|
Bogota |
20:00:00 |
05:00:00 |
Kolkata |
06:30:00 |
15:30:00 |
Seoul |
10:00:00 |
19:00:00 |
|
Boston |
21:00:00 |
06:00:00 |
Kuala Lumpur |
09:00:00 |
18:00:00 |
Shanghai |
09:00:00 |
18:00:00 |
|
Brasilia |
22:00:00 |
07:00:00 |
Kuwait City |
04:00:00 |
13:00:00 |
Singapore |
09:00:00 |
18:00:00 |
|
Brisbane |
11:00:00 |
20:00:00 |
Kyiv |
04:00:00 |
13:00:00 |
Sofia |
04:00:00 |
13:00:00 |
|
Brussels |
03:00:00 |
12:00:00 |
La Paz |
21:00:00 |
06:00:00 |
St. John's |
22:30:00 |
07:30:00 |
|
Bucharest |
04:00:00 |
13:00:00 |
Lagos |
02:00:00 |
11:00:00 |
St. Paul |
20:00:00 |
05:00:00 |
|
Budapest |
03:00:00 |
12:00:00 |
Lahore |
06:00:00 |
15:00:00 |
Stockholm |
03:00:00 |
12:00:00 |
|
Buenos Aires |
22:00:00 |
07:00:00 |
Lima |
20:00:00 |
05:00:00 |
Suva |
13:00:00 |
22:00:00 |
|
Cairo |
04:00:00 |
13:00:00 |
Lisbon |
02:00:00 |
11:00:00 |
Sydney |
11:00:00 |
20:00:00 |
|
Canberra |
11:00:00 |
20:00:00 |
London |
02:00:00 |
11:00:00 |
Taipei |
09:00:00 |
18:00:00 |
|
Cape Town |
03:00:00 |
12:00:00 |
Los Angeles |
18:00:00 |
03:00:00 |
Tallinn |
04:00:00 |
13:00:00 |
|
Caracas |
20:30:00 |
05:30:00 |
Madrid |
03:00:00 |
12:00:00 |
Tashkent |
06:00:00 |
15:00:00 |
|
Casablanca |
02:00:00 |
11:00:00 |
Managua |
19:00:00 |
04:00:00 |
Tegucigalpa |
19:00:00 |
04:00:00 |
|
Chatham Islands |
13:45:00 |
22:45:00 |
Manila |
09:00:00 |
18:00:00 |
Tehran |
05:30:00 |
14:30:00 |
|
Chicago |
20:00:00 |
05:00:00 |
Melbourne |
11:00:00 |
20:00:00 |
Tokyo |
10:00:00 |
19:00:00 |
|
Copenhagen |
03:00:00 |
12:00:00 |
Mexico City |
20:00:00 |
05:00:00 |
Toronto |
21:00:00 |
06:00:00 |
|
Darwin |
10:30:00 |
19:30:00 |
Miami |
21:00:00 |
06:00:00 |
Vancouver |
18:00:00 |
03:00:00 |
|
Denver |
19:00:00 |
04:00:00 |
Minneapolis |
20:00:00 |
05:00:00 |
Vienna |
03:00:00 |
12:00:00 |
|
Detroit |
21:00:00 |
06:00:00 |
Minsk |
04:00:00 |
13:00:00 |
Vladivostok |
12:00:00 |
21:00:00 |
|
Dhaka |
07:00:00 |
16:00:00 |
Montevideo |
22:00:00 |
07:00:00 |
Warsaw |
03:00:00 |
12:00:00 |
|
Dubai |
05:00:00 |
14:00:00 |
Montgomery |
20:00:00 |
05:00:00 |
Washington DC |
21:00:00 |
06:00:00 |
|
Dublin |
02:00:00 |
11:00:00 |
Montreal |
21:00:00 |
06:00:00 |
Winnipeg |
20:00:00 |
05:00:00 |
|
Edmonton |
19:00:00 |
04:00:00 |
Moscow |
05:00:00 |
14:00:00 |
Yangon |
07:30:00 |
16:30:00 |
|
Frankfurt |
03:00:00 |
12:00:00 |
Mumbai |
06:30:00 |
15:30:00 |
Zagreb |
03:00:00 |
12:00:00 |
|
Geneva |
03:00:00 |
12:00:00 |
Nairobi |
04:00:00 |
13:00:00 |
Zürich |
03:00:00 |
12:00:00 |
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