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2014-04-21
 
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Information
Earpiece Product (NEW)
Speaker Mic Product
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Adaptor Product
BAOFENG Radio
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  Shipping
   
 

Shipping Policy
title bar

  • This item will be shipped from Hong Kong by SINGAPORE Post or HONGKONG Post office

  • Upon receiving your payment, item(s) will be shipped within 12-24 working hours. (when item in-stock)

  • If package return from the Post Office, buyer need to pay for the shipping cost again for resending.

  • If buyer want refund for the return package, shipping cost will be deducted.

  • To avoid delay caused by delivery failure, please make sure your detailed address and full name registered on your PayPal account are both correct.

  • If you want the item to be shipped to an address different from your PayPal account, please inform us by e-mail before payment.

  • Since items cannot be delivered to a PO BOX, if your confirmed Paypal address is a PO BOX, please email us the delivery address before payment.

  • Tracking number will be sent to your email after dispatching.
    We ship by SINGAPORE Post  or HONGKONG POST Airmail /EMS / DHL ..
    (note:DHL/EMS need for extra Money)


Checking mail tracking number ,please click below
Hongkong Post
http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

 
  • Shipping cost is included in the item price, and are the same worldwide. We ship worldwide, with Hong Kong Post
    For orders over 16 US$ a tracking number can be provided.

    (Total amount below 16USD  ,Please pay$ 2usd for Reregistered mail with a tracking number  )

  • http://www.singpost.com/


    http://www.spsr.ru/ru/service/monitoring


  • Delivery time is approx. 7 - 14 business days to most US/UK/AU destinations.

    Country

    Approx. Delivery time

    United States / United Kingdom / Australia

    7-14 working days

    Canada

    7-21 working days

    Brazil / South America

    may take up to 6-8 weeks due to strict Custom Inspection

    Italy / France / Spain / Germany/ Eastern Europe

    may take up to 6-8 weeks due to strict Custom Inspection


     
  • This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods.  


                             

    Region

    Estimated time of delivery (working days)

    U.S.A.

    3-5 days

    Others

    3-10 days

     

     


    Please be aware that we ship items to your PayPal address.
    If you want another shipping address or have a special request, please write it in the PayPal payment note.

    If you want courier/express shipping with EMS or DHL, please contact us for a price .I
    f possible , please provide goods amount , the goods value for show to customs.


  •      * Import taxes may be charged by some countries' Customs, such as import
           duty, value added tax, customs clearance fees etc. We have no control
           over what the tax authorities would charge and the buyers are
           responsible for paying the taxes. If you have any questions about
           import tax, please contact the tax authorities for more detail before
           bidding.
     


                         (ONLY for RADIO ) Followings Specified Customers Notice:                                   

                     


    Exchange, Refund and Return Guidelines
    title bar

    • We offer a 7-day exchange and refund policy for defective items and unsatisfactory purchase.
       

    • Replacement item (s) or reimbursement (s) will be settled within 7 days from the day the customers received the original item(s).

    • For refund cases, 10% of the purchase price will be deducted in the reimbursement as our administration charges.

    • Return shipping costs are refundable only for successful exchange cases, i.e. for refund or non-valid exchange cases, customers should be responsible for the return shipping costs.

    The return guidelines are as follows:-

    • The item (s) must be returned in new condition and with all original manufacturer's packaging, including cartons, boxes, instruction manuals, blank warranty cards.

    • All return item (s) must be boxed and packed securely for shipping. We are not responsible and do not accept any damages during the return delivery.

    Tax Policy
    title bar

    • Customers are not responsible for any export duties.

    • Unless special request is made, we mark all items as GIFT(S) with Low price or below  10usd value  on the customs papers. In this case, neither invoice nor receipt will be included in the package.

    • We always do our best to avoid delays during clearance and legally minimize or eliminate your import duties and taxes expenses.

    • In any cases, we will not be responsible for any import duties and taxes (e.g. GST, V.A.T.).


    Customer Service  new E-mail :   cs@409shop.net  

    HONGKONG Customer Service Office ( English) :
     
    Phone :+852-3147 0212   Contact : Miss Carol    Fax : +852-3147 0217 
    Office Hour (Phone Call) : 
    Open    : MON ~FRI  :9:00~18:00 / SAT : 9:00~13:00  
    Closed : SUNDAY & HONG KONG Public Holiday

     

    Get Radio Repair service address

    Not registered? Click here to register


     

          409 Shop   Phone Call : 09:00~18:00 O'clock
         Customer Service Office hour is Hong Kong Time 09:00 - 18:00
         If Contact us by Phone / SKYPE/WhatsApp ,
         Please check your Country / City time   The World Clock 

    COUNTRY /
    City

    Customer Service Office Time FORM 

    Customer Service Office Time TO

     

    COUNTRY /
    City

    Customer Service Office Time FORM 

    Customer Service Office Time TO

     

    COUNTRY /
    City

    Customer Service Office Time FORM 

    Customer Service Office Time TO

    Addis Ababa

    04:00:00

    13:00:00

     

    Guatemala

    19:00:00

    04:00:00

     

    Nassau 

    21:00:00

    06:00:00

    Adelaide

    10:30:00

    19:30:00

    Halifax 

    22:00:00

    07:00:00

    New Delhi

    06:30:00

    15:30:00

    Aden

    04:00:00

    13:00:00

    Hanoi

    08:00:00

    17:00:00

    New Orleans 

    20:00:00

    05:00:00

    Algiers

    02:00:00

    11:00:00

    Harare

    03:00:00

    12:00:00

    New York 

    21:00:00

    06:00:00

    Almaty

    07:00:00

    16:00:00

    Havana 

    21:00:00

    06:00:00

    Oslo 

    03:00:00

    12:00:00

    Amman 

    04:00:00

    13:00:00

    Helsinki 

    04:00:00

    13:00:00

    Ottawa 

    21:00:00

    06:00:00

    Amsterdam 

    03:00:00

    12:00:00

    Hong Kong

    09:00:00

    18:00:00

    Paris 

    03:00:00

    12:00:00

    Anadyr 

    13:00:00

    22:00:00

    Honolulu

    15:00:00

    00:00:00

    Perth

    09:00:00

    18:00:00

    Anchorage 

    17:00:00

    02:00:00

    Houston 

    20:00:00

    05:00:00

    Philadelphia 

    21:00:00

    06:00:00

    Ankara 

    04:00:00

    13:00:00

    Indianapolis 

    21:00:00

    06:00:00

    Phoenix

    18:00:00

    03:00:00

    Antananarivo

    04:00:00

    13:00:00

    Islamabad

    06:00:00

    15:00:00

    Prague 

    03:00:00

    12:00:00

    Asuncion

    21:00:00

    06:00:00

    Istanbul 

    04:00:00

    13:00:00

    Reykjavik

    01:00:00

    10:00:00

    Athens 

    04:00:00

    13:00:00

    Jakarta

    08:00:00

    17:00:00

    Rio de Janeiro

    22:00:00

    07:00:00

    Atlanta 

    21:00:00

    06:00:00

    Jerusalem 

    04:00:00

    13:00:00

    Riyadh

    04:00:00

    13:00:00

    Auckland

    13:00:00

    22:00:00

    Johannesburg

    03:00:00

    12:00:00

    Rome 

    03:00:00

    12:00:00

    Baghdad

    04:00:00

    13:00:00

    Kabul

    05:30:00

    14:30:00

    San Francisco 

    18:00:00

    03:00:00

    Bangkok

    08:00:00

    17:00:00

    Kamchatka 

    13:00:00

    22:00:00

    San Juan

    21:00:00

    06:00:00

    Barcelona 

    03:00:00

    12:00:00

    Karachi

    06:00:00

    15:00:00

    San Salvador

    19:00:00

    04:00:00

    Beijing

    09:00:00

    18:00:00

    Kathmandu

    06:45:00

    15:45:00

    Santiago

    21:00:00

    06:00:00

    Beirut 

    04:00:00

    13:00:00

    Khartoum

    04:00:00

    13:00:00

    Santo Domingo

    21:00:00

    06:00:00

    Belgrade 

    03:00:00

    12:00:00

    Kingston

    20:00:00

    05:00:00

    Sao Paulo

    22:00:00

    07:00:00

    Berlin 

    03:00:00

    12:00:00

    Kiritimati

    15:00:00

    00:00:00

    Seattle 

    18:00:00

    03:00:00

    Bogota

    20:00:00

    05:00:00

    Kolkata

    06:30:00

    15:30:00

    Seoul

    10:00:00

    19:00:00

    Boston 

    21:00:00

    06:00:00

    Kuala Lumpur

    09:00:00

    18:00:00

    Shanghai

    09:00:00

    18:00:00

    Brasilia

    22:00:00

    07:00:00

    Kuwait City

    04:00:00

    13:00:00

    Singapore

    09:00:00

    18:00:00

    Brisbane

    11:00:00

    20:00:00

    Kyiv 

    04:00:00

    13:00:00

    Sofia 

    04:00:00

    13:00:00

    Brussels 

    03:00:00

    12:00:00

    La Paz

    21:00:00

    06:00:00

    St. John's 

    22:30:00

    07:30:00

    Bucharest 

    04:00:00

    13:00:00

    Lagos

    02:00:00

    11:00:00

    St. Paul 

    20:00:00

    05:00:00

    Budapest 

    03:00:00

    12:00:00

    Lahore

    06:00:00

    15:00:00

    Stockholm 

    03:00:00

    12:00:00

    Buenos Aires

    22:00:00

    07:00:00

    Lima

    20:00:00

    05:00:00

    Suva

    13:00:00

    22:00:00

    Cairo 

    04:00:00

    13:00:00

    Lisbon 

    02:00:00

    11:00:00

    Sydney

    11:00:00

    20:00:00

    Canberra

    11:00:00

    20:00:00

    London 

    02:00:00

    11:00:00

    Taipei

    09:00:00

    18:00:00

    Cape Town

    03:00:00

    12:00:00

    Los Angeles 

    18:00:00

    03:00:00

    Tallinn 

    04:00:00

    13:00:00

    Caracas

    20:30:00

    05:30:00

    Madrid 

    03:00:00

    12:00:00

    Tashkent

    06:00:00

    15:00:00

    Casablanca 

    02:00:00

    11:00:00

    Managua

    19:00:00

    04:00:00

    Tegucigalpa

    19:00:00

    04:00:00

    Chatham Islands

    13:45:00

    22:45:00

    Manila

    09:00:00

    18:00:00

    Tehran 

    05:30:00

    14:30:00

    Chicago 

    20:00:00

    05:00:00

    Melbourne

    11:00:00

    20:00:00

    Tokyo

    10:00:00

    19:00:00

    Copenhagen 

    03:00:00

    12:00:00

    Mexico City 

    20:00:00

    05:00:00

    Toronto 

    21:00:00

    06:00:00

    Darwin

    10:30:00

    19:30:00

    Miami 

    21:00:00

    06:00:00

    Vancouver 

    18:00:00

    03:00:00

    Denver 

    19:00:00

    04:00:00

    Minneapolis 

    20:00:00

    05:00:00

    Vienna 

    03:00:00

    12:00:00

    Detroit 

    21:00:00

    06:00:00

    Minsk 

    04:00:00

    13:00:00

    Vladivostok 

    12:00:00

    21:00:00

    Dhaka

    07:00:00

    16:00:00

    Montevideo

    22:00:00

    07:00:00

    Warsaw 

    03:00:00

    12:00:00

    Dubai

    05:00:00

    14:00:00

    Montgomery 

    20:00:00

    05:00:00

    Washington DC 

    21:00:00

    06:00:00

    Dublin 

    02:00:00

    11:00:00

    Montreal 

    21:00:00

    06:00:00

    Winnipeg 

    20:00:00

    05:00:00

    Edmonton 

    19:00:00

    04:00:00

    Moscow 

    05:00:00

    14:00:00

    Yangon

    07:30:00

    16:30:00

    Frankfurt 

    03:00:00

    12:00:00

    Mumbai

    06:30:00

    15:30:00

    Zagreb 

    03:00:00

    12:00:00

    Geneva 

    03:00:00

    12:00:00

    Nairobi

    04:00:00

    13:00:00

    Zürich 

    03:00:00

    12:00:00

     

     


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